Common Questions About AI Adoption
Why is our AI not producing measurable results?
Usually because perceived value and verified return are different things. Learn how to connect the AI mandate to a specific outcome the business already owns and named who is accountable for it. That is the Strategic Alignment dimension.
Why is our AI good at drafting emails and not much else?
Drafting is the one task that needs little to no knowledge of your business. Everything past it depends on giving AI a path into the documents, systems, and context that make an answer specific rather than generic. That is the Technical Readiness dimension.
Which workflow should we automate with AI first?
Often the hidden one, not just the one with the most complaints. Look for the workflow where someone has already built a manual process because the tools they have stop one step short of the decision they needed to make. That is the Workflow Clarity dimension.
Who should own AI at our company?
The champions an organization needs later are usually already inside it: the two or three people who keep asking for access, or who are already working around a tool that has not given them what they need. That is the Talent & Ownership dimension.
How do we measure AI ROI?
Feeling further along with AI and being able to prove it are two different states. Connect the workflow you are redesigning to a number leadership already tracks, before you start. That is the Operational Readiness dimension.
What is shadow AI, and should we be worried about it?
It is usually a supply problem rather than a discipline problem: people route around approved tools because the sanctioned path is missing the access or reach they need. It falls under the Technical Readiness dimension.
Prepared by Forjic Technology. For the full analysis behind all five dimensions, see Access Is Not Adoption.